You’ve just purchased your new pharmacy - that’s absolutely fantastic! However, now you may find yourself bogged down in a potentially unfamiliar world of business management, where you are fully absorbed in various aspects such as finances, human resources responsibilities, and much more - all while likely working day to day within your pharmacy.

Alternatively, you might have been managing things from a distance for quite some time now as a pharmacy owner; although regular pharmacists or locums ensure a safe and smooth daily practice, you may not have the time or the necessary expertise to guarantee that, beneath the surface, everything is still being properly maintained.

It is indeed easy to lose sight of other crucial governance issues that, while they don’t directly impact your daily workload, can suddenly become a significant burden once you realise that important obligations haven’t been fulfilled or a concerning patient safety incident has occurred. Inspections from both the General Pharmaceutical Council (GPhC) and NHS Contract Monitoring always loom over you as a constant reminder, but wouldn’t it be far better to know that you are already well-prepared and consistently maintaining excellent standards in your pharmacy?